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Merchant Resources

This resource hub is designed to equip Downtown Tiffin business owners and managers with the tools, guides, and information needed to thrive. From event participation to marketing support and design assistance, everything you need to connect with customers and collaborate with the downtown community is here.

Downtown Merchant Binder

The Downtown Merchant Binder contains year-round information about doing business in Downtown Tiffin, including:

  • Annual event calendar

  • Contacts and important phone numbers

  • Marketing and promotion opportunities

  • DORA guidelines and map

  • Design guidelines and façade program details

  • Safety and operations procedures

Third Thursday Business Toolkit

Third Thursdays bring visitors downtown each month with themed events and special activities. The Business Toolkit includes:

  • Event overview and goals (p. 2 of Toolkit)

  • Merchant checklist for maximizing visibility (p. 4)

  • Social media tagging guide (p. 5)

  • Participation guidelines for brick-and-mortar and non-downtown businesses (p. 7)

  • Monthly event themes and ideas for participation (pages 8–38)

Key Resources and Links

Marketing and Promotion

  • Submit your events and specials for Downtown Tiffin’s online calendar

  • Request social media features through the Marketing Request Form

  • Pick up or request DORA-friendly and “Participating Business” window decals

Design and Façade Assistance

  • Façade Enhancement Grant application and guidelines

  • Architectural Board of Review (ABR) procedures for exterior changes

Business Incentives

  • Community Reinvestment Area (CRA)

  • Historic Tax Credits

  • Workforce development programs

Operations

  • Street closure and special event procedures

  • Waste, recycling, and snow removal guidelines

Stay Connected

  • Subscribe to the Downtown Merchant Newsletter for reminders and opportunities
  • Follow Downtown Tiffin’s private merchant group on Facebook for quick updates

Contact

For questions, assistance, or to schedule a one-on-one meeting, contact:

Donna Gross, Downtown Tiffin Main Street Manager
Email: dgross@OneSeneca.org
Phone: 419-447-4141